Certifications, Training & Professional Development

Steven has pursued continuous professional development across business strategy, leadership, operations, governance, workforce development, communications, and organizational growth.

His training reflects a multi-industry career spanning entrepreneurship, financial services, professional education, home services, workforce development, workplace wellness, sustainability, and community leadership.

Business Strategy & Operational Excellence

Formal business and process training supporting Steven’s work as a founder, operator, and advisor.

Goldman Sachs 10,000 Small Businesses

National Cohort #13 — Babson College

Completed the Goldman Sachs 10,000 Small Businesses program, an intensive entrepreneurship and business growth program focused on strategy, financial management, leadership, operations, and sustainable growth.

Six Sigma Black Belt

BITSPEC — 2014

Earned Six Sigma Black Belt certification with training in process improvement, operational efficiency, problem solving, quality management, and data-driven decision making.

Zig Ziglar Leadership Training

Leadership and professional development training centered on communication, performance, personal leadership, and organizational effectiveness.

Leadership, Governance & Community

Programs focused on executive leadership, board governance, organizational decision-making, civic engagement, and leading through change.

Gulf Coast Board Institute Graduate

Gulf Coast Community Foundation — 2025

Completed advanced board governance training focused on effective board leadership, organizational stewardship, nonprofit governance, fiduciary responsibility, and strategic oversight.

Gulf Coast Leadership Institute

Gulf Coast Community Foundation / Eckerd College — 2023

Selected for the Gulf Coast Leadership Institute, an intensive leadership development program focused on self-awareness, communication, team effectiveness, collaboration, and community leadership.

Community Leadership & Campaign School

Florida Institute for Political Leadership — 2021

Completed training focused on public service, civic leadership, community engagement, campaign fundamentals, and the responsibilities associated with public leadership.

Post-Crisis Leadership Program

University of South Florida Muma College of Business — 2021

Professional development focused on leadership, decision-making, organizational resilience, and managing teams and organizations through periods of disruption and change.

Diversity, Equity & Inclusion in the Workplace

University of South Florida Professional Education — 2021

Completed professional education focused on workplace inclusion, organizational culture, leadership awareness, and creating more effective working environments.

Emerging Trends in Services & Retail Management

University of South Florida Muma College of Business — 2021

Studied emerging trends affecting service organizations, customer experience, operations, technology, and changing business models.

Workforce, Leadership & Management

Professional development supporting Steven’s work in workforce strategy, employee experience, management, and organizational leadership.

Comprehensive Guide to Human Resource Management

Pryor Learning — 2021

Training covering core human resource practices including hiring, employee relations, performance management, workplace policies, and workforce administration.

Leadership, Team-Building & Coaching Skills for Managers & Supervisors

Pryor Learning — 2021

Training focused on practical leadership, communication, coaching, team development, employee performance, and effective supervision.

Marketing, Communications & Digital Strategy

Training supporting Steven’s experience in brand development, digital communications, audience engagement, and business marketing.

Advanced Social Media Strategy Training & Certification

Pryor Learning — 2021

Advanced training in social media strategy, audience development, content planning, platform management, and digital brand communication.

Social Media Marketing

Pryor Learning — 2021

Professional development focused on using social platforms strategically to support brand awareness, customer engagement, and business growth.

Podcast Production Certification

Skillsoft — 2021

Completed training covering podcast development, production, recording, publishing, and digital distribution.

Podcast Masterclass

StackSkills — 2021

Additional training in podcast planning, production, audience development, and content strategy.

Professional Development Philosophy

Continuous learning has remained a consistent part of Steven’s career across industries and leadership roles.

Rather than treating professional development as a collection of credentials, Steven applies new ideas directly to real organizations, teams, operating systems, and business challenges.

The objective is simple: keep learning, test what works, and use that knowledge to build stronger businesses and better organizations.